• as well as research publications Testimonials, photography, stories, press releases and media reports. Organisational Development (OD) Process The OD process started in November 2007, when the Regional Secretariat (RS) in consultation with national chapters agreed to set the process in motion. During the same period the RS approached a process consultant to assist in the implementation of the recommendation of the review done for the SPPI Document in 2007. Of course certain recommendations were already addressed and the RS only delineated those that needed change and harmonization. Changes were made to the MISA Education & Production Trust Deed over the past ten years or more through a series of subsequent documents produced to provide guidelines to the functioning of the MISA Regional Programme and the Chapters formed in the member countries over the same period. The sum total effect of the evolution of the policies and guidelines for MISA is that there is no single document that provides an overview of the policies and procedures that guide the operations of MISA. The MISA OD process, among other objectives, sought to distil from approximately nine (9) documents operational guidelines which have now been summed up in the MISA Corporate Governance Manual. From this document, an overview of how MISA functions can be obtained. The process began with consultation with staff at the secretariat level and then the regional office communicated to the chapters and provided them with information for them to be able to understand the process and actively participate in sharing their views and their perspective on issues relating to: • • 75 structural relationship issues between the Regional Secretariat and the chapters harmonisation of the way MISA