BOTSWANA n = 20 Yes No Partial 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Additional Information The answer relating to money was vague. Total Score: 18/20 2. Citizen Entrepreneurial Development Agency (CEDA) Category 1: Website www.ceda.co.bw The CEDA website is up-to-date and can be easily navigated. It contains all the necessary information about the Agency’s business and mandate. The website contains several links to different newsletters which provide further information on its products. The CEDA website has a complaints section where the public is invited to register their complaints. The organisational structure is explained under the corporate profile tab. n = 20 1. Does this website contain up to date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • The corporate governance of the organisation is explained in detail, including an organogram. b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? Not enough is said about the laws. • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 13/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to CEDA: 1. How many applications does the CEDA handle in a month and what is the most common area applied to? 2. Does CEDA disaggregate applications according to gender, age, and departments? If so, can we be guided to such information? 3. How much does CEDA get from the Government Budget, if it does? 4. What is the relationship between CEDA and the Executive? 12