BOTSWANA n = 20 Yes 1. Is there an official designated to take and respond to information requests? No Partial Additional Information • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • Two reminders by email were not responded to. 9. Did the institution acknowledge your request for information within 7 days? 10. Was the information received clear and understandable? • Since the request was hand-delivered the acknowledgement was instant but cannot be said to have been intentional, hence a partial score. • Total Score: 3/20 3. Companies and Intellectual Property Authority (CIPA) Category 1: Website www.cipa.org.bw The CIPA website has the necessary information relevant to its industry. For this survey, they were first contacted through the messenger application and they responded in a reasonable period of time. The website does provide practical guidance to anyone seeking information about the organisation. n = 20 1. Does this website contain up to date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 14/20 13