SECTOR 2 Scores: Individual scores: 1 Country does not meet indicator 2 Country meets only a few aspects of indicator 3 Country meets some aspects of indicator 4 Country meets most aspects of indicator 5 Country meets all aspects of the indicator Average score: 3.3 (2005 = n/a; 2007 = n/a; 2009 = n/a; 2011 = n/a) 2.11 The country has a coherent ICT policy and/or the government implements promotional measures, which aim to meet the information needs of all citizens, including marginalised communities. The country has a policy which might be good. But its implementation does not seem to have been carried out satisfactorily. For example, there are Community Multimedia Centres (CMC’s) which were set up in terms of the ICT policy with, for the whole country, what seems to be the emergence of the civic figure of the citizen-reporter. And at least one technological centre (that at Maluana, in the Manica district, Maputo province) was established in the last few years. But the level of penetration of the ICT’s in the country is still not the best. The fact of consumer protection is somewhat problematic, or is still at a very poor level, which is worrying. There are some associations which are in charge of this, at least formally, but their work is very modest. In 2009, the approval of the Consumer Protection Act did almost nothing to help improve the scenario. With regard to digital migration – from anaologue to digital – things seem to be upside down, at least in terms of political communication. In the middle of 2015, the switch-off granted at the level of the International Communications Union (UIT), of which Mozambique is a part, should take place, but there is nothing to indicate that the transition will be peaceful in Mozambique. In addition to matters of access to information on the process and the failure to meet deadlines, much junk mail is being brought from other countries to Mozambique; and with the migration, there will be more junk mail. Added to this are the matters of the costs of signal conversion, ich the access policy and marketing of which are still not public knowledge, over and above the AFRICAN MEDIA BAROMETER MOZAMBIQUE 2014 89