NAMIBIA CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Namibia Financial Institutions Supervisory Authority (NAMFISA) 1. NAMFISA is slated as an independent institution, but it was established by an Act of Parliament and is accountable to the Minister of Finance, how do you maintain your independence from commercial and political influence? 2. How does NAMFISA hold transgressors of the Financial Intelligence Act accountable? 3. How does your institution balance supporting a stable, sustainable financial sector operating within a struggling economy, while ensuring that consumers are protected from malpractice? 4. Who are NAMFISA’s most important partners/stakeholders, and why? n = 20 Yes No Partial • 1. Is there an official designated to take and respond to information requests? Additional Information Communications and Consumer Education Department 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 4/20 5. Communications Regulatory Authority of Namibia (CRAN) Category 1: Website www.cran.na CRAN’s website is up-to-date, helpful and well-organised. It also has active Facebook and Twitter accounts. n = 20 1. Does this website contain up to date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? 66 • e) Information about procurement procedures, signed contracts? • Working hours not displayed