NAMIBIA n = 20 Yes No 1. Is there an official designated to take and respond to information requests? • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • Partial Additional Information Chief Corporate Communication 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • The public can acquire information via the new and helpful MTI website which provides email addresses of various section personnel, their telephone numbers and the address for in-person visits. Responded on the first day Total Score: 18/20 4. Namibia Financial Institutions Supervisory Authority (NAMFISA) Category 1: Website www.namfisa.com.na NAMFISA has a comprehensive and resourceful website with updated and relevant information. Its Facebook account is updated regularly. NAMFISA does not have a Twitter account. n = 20 1. Does this website contain up to date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Working hours not displayed Total Score: 15/20 65