NAMIBIA n = 20 Yes h) The contact details of specific public officials? No Partial Additional Information • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 15/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Communication Regulatory Authority of Namibia (CRAN) 1. In 2016, CRAN introduced a proposed Broadcasting Code, which was resisted by the media and civil society; has the idea been completely scrapped, or are you still working on having it implemented? If yes, why? If not, why not? 2. Do you find that the industry you are responsible for regulating is responsive to disciplinary action taken by the Authority? Please give an example of one industry player that adhered to disciplinary action taken by CRAN? 3. Is CRAN involved in the promotion and strengthening of community radio, considering the financial and capacity challenges that this sector faces? 4. What are some of the main challenges CRAN faces with regards to the execution of its duties? n = 20 Yes No 1. Is there an official designated to take and respond to information requests? • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Partial Additional Information Public Relations Officer (PRO) The public can acquire information via the helpful CRAN website which provides e-mail addresses of various section personnel, their telephone numbers and the address for in-person visits. The institution responded on the first day. Total Score: 20/20 67