NAMIBIA n = 20 Yes No Partial 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Additional Information Total Score: 2/20 3. Ministry of Industrialisation, Trade and SME Development (MTI) Category 1: Website www.mti.gov.na The Ministry of Industrialisation, Trade and SME Development’s website is well-organised and informative, although the information provided is not current. The Ministry’s Facebook page is also not updated and it does not have a Twitter account. n = 20 Yes No 1. Does this website contain up to date information? Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? c) Reports, policies, programmes? • • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 12/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Ministry of Industrialisation, Trade and SME Development (MTI): 1. SMEs continue to lament the fact that they do not receive support from the formal financial sector; what is the Ministry doing to ensure that SMEs receive much-needed support from the financial sector? 2. How does Namibia benefit from agreements that allow for the ease of movement of goods across SADC member countries? 3. What are the Ministry’s main focus areas to ensure the realisation of its mission? 4. What are some of the Ministry’s major achievements over the last two years? 64