ZAMBIA n = 20 Yes No Partial Additional information 5. Information on budget and expenditure? X There is no information on budgets and expenditures, but annual reports, including financial statements, are accessible. 6. Information about procurement procedures or signed contracts? X Tenders are published on the page, but signed contracts are not. 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? The website has addresses of its provincial and district offices. X It only has an email address for the public relations office. X 10. A mechanism to request and receive responses to electronic messages and requests for information? Total score: 17/20 CATEGORY 2: REQUEST FOR INFORMATION The following questions were sent to the Patents and Companies Registration Agency (PACRA): How many companies did PACRA register in 2022? What type of companies does PACRA register? What are the processes for registering a company with PACRA? Why do people pay for name clearance at PACRA? What are some of the challenges faced by the agency? y y y y y n = 20 Yes No 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? Partial Additional information Public Relations Officer. X 10. Was the information received clear and understandable? X Total score: 10/20 105