ZAMBIA 10. ZAMBIA REVENUE AUTHORITY CATEGORY 1: WEBSITE ANALYSIS https://www.zra.org.zm/ The Zambia Revenue Authority has an active website, which is updated regularly. It has information such as procurement, career and tax information. It has an active Facebook page and an X account which is not regularly updated. n = 20 Yes No Partial Additional information Does the website contain the following: X 1. Up-to-date information? 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? 3. A list of laws, acts, etc, issued within the scope of its powers? 4. Copies of reports, policies or programmes? 5. X The structure, functions, and responsibilities of the administration are only available in the annual reports, which are on the website Information on budget and expenditure? X This is only shown in the annual reports. 6. Information about procurement procedures or signed contracts? X There are no signed contracts apart from tenders. 7. Information about vacancy and employment procedures? X Employment procedures are not stated. 8. The address, telephone number, and working hours of the organisation? X Working hours are not indicated. 9. The contact details of specific public officials? X X X 10. A mechanism to request and receive responses to electronic messages and requests for information? X Total score: 11/20 CATEGORY 2: REQUEST FOR INFORMATION The following questions were sent to the ZRA: y y y y y What is the average revenue from mining companies to the Zambian government coffers in terms of tax per year? How much revenue does ZRA collect as duty tax per month? What other services does the ZRA provide, and how can people access information about the authority? What are some of the penalties that one can incur for failing to pay tax? How can you rate the compliance levels regarding paying taxes by Zambian companies/institutions? 106