Yes 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X No Partial Additional information X 10. A mechanism to request and receive responses to electronic messages and requests for information? Total score: 15/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to the Botswana Power Corporation (BPC): Has BPC decided on the new tariffs after the April hike? How is BPC dealing with electricity theft and how serious is the problem? Please share statistics. When will Botswana be self-dependent on energy? y y y n = 20 Yes No Partial Additional information X 1. Is there an official, who is designated to take and respond to information requests? 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X X 10. Was the information received clear and understandable? X X Total score: 4/20 4. BOTSWANA QUALIFICATION AUTHORITY CATEGORY 1: WEBSITE www.bqa.org.bw The information on this website is up-to-date. The mandate of the organisation is clearly stated, as well as information on various offices. The organisation is active on Facebook, and uses this platform for regular announcements and latest developments. RETURN TO CONTENTS PAGE 12 BOTSWANA n = 20