BOTSWANA CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to Botswana Post: Was there a tendering process for the service of old-age pension payments? Why did Botswana Post relieve itself of the process of old-age pension payments? y y n = 20 Yes No Partial Additional information X 1. Is there an official, who is designated to take and respond to information requests? 2. Did the organisation reply within 21 days? 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X X X X X 10. Was the information received clear and understandable? Total score: 10/20 3. BOTSWANA POWER CORPORATION CATEGORY 1: WEBSITE www.bpc.bw This website includes information on how to access the corporation’s services, as well as a frequently-askedquestions section. The Botswana Power Corporation also has an active social media presence (Twitter and Facebook). It uses these platforms to disseminate information about power cuts and other developments. n = 20 Yes No Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? X 6. Information about procurement procedures or signed contracts? X RETURN TO CONTENTS PAGE 11 Partial Additional information