Yes No Partial Additional information Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? 6. Information about procurement procedures or signed contracts? 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X 10. A mechanism to request and receive responses to electronic messages and requests for information? X X X Total score: 17/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to the Botswana Qualification Authority (BQA): Do tutorial centres fall under the domain of the BQA? For instance, do the centres or tutors have to be accredited? Does the BQA have a monitoring system to identify unscrupulous service providers who could be just making fast cash out of the predicament? y y n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X No Partial Additional information X 10. Was the information received clear and understandable? X X Total score: 18/20 RETURN TO CONTENTS PAGE 13 BOTSWANA n = 20