Final Draft/Rev.5

(3) The licensee or the licensee’s agent shall not register any
person for access to the service unless the person provides all the
required registration information.

Verification of
identification
particulars

62. (1) A licensee shall rely on the following documents to verify
the registration details of a subscriber (a)

for a Botswana citizen, the original identity card;

(b)

for a foreign national, a passport; or

(c) for a juristic person, certified copies of the following
documents –
i)

certificate of incorporation, or

ii)

certificate of registration.

(2) The accuracy of registration information is the
responsibility of the licensee who shall and keep a record of
documents referred to in subregulation (1).

Registration
process

Record of
registration

63. The registration process shall involve the recording of data by
the licensee or the licensee’s agent in the following manner (a)

by entering the registration particulars in an electronic
form;

(b)

by requiring the person submitting the registration
particulars to appear in person before the licensee or
licensee’s agent ; and

(c)

by keeping and protecting the registration particulars
collected in a secure form.

64. (1) A licensee shall maintain a centralised electronic
subscriber database.
(2) Where a subscription has been deactivated the licensee
shall keep the records of the relevant subscriber for a period of
one year from the date of the deactivation of the subscription.

Confidentiality
and disclosure
of subscriber
personal
information

65. (1) A licensee shall not disclose the registration particulars of a
subscriber to any person without the written consent of the
subscriber.
(2) A licensee shall ensure that the registration details of a
subscriber are kept in a secure and confidential manner.
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