ZAMBIA CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Zambia Development Agency: 1. How many capacity-building centres does the Zambia Development Agency (ZDA) have countrywide? 2. What is ZDA doing to allow Micro Small enterprises (MSEs) to access available market opportunities? 3. Does ZDA provide financial assistance to MSEs? If yes, what conditions allow for them to access the assistance? 4. What challenges has the ZDA faced in trying to help SMEs? n = 20 Yes No Partial 1. Is there an official designated to take and respond to information requests? • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? 10. Was the information received clear and understandable? Additional Information The Communications Department contacted the researcher to tell her that the answers to the request for information were ready. • • Total Score: 2/20 111