ZAMBIA n = 20 Yes No 1. Is there an official designated to take and respond to information requests? • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • • • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? 10. Was the information received clear and understandable? Additional Information The Communications Department contacted the researcher to tell her that the answers to the request for information were ready. 4. Does the authority publish their procedures for dealing with information requests? 5. Did the institution provide all of the information requested? Partial • • Total Score: 12/20 8. Zambia Development Agency (ZDA) Category 1: Website http://www.zda.org.zm/ The website of the Zambia Development Agency (ZDA) is up-to-date. It has a Facebook page with over nine thousand (9,000) followers. n = 20 1. Does this website contain up to date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? f) Vacancy and employment procedures? h) The contact details of specific public officials? Total Score: 12/20 110 It has a provision for tenders which may stand in for procurement information. • It has the address and telephone number but no working hours. The Facebook page displays working hours. • g) The address, telephone number, and working hours of the institution? i) A mechanism to request and receive a response to electronic messages and requests for information? • • •