LESOTHO n = 20 Yes No 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? X 6. Information about procurement procedures or signed contracts? X 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X Partial Additional information X 10. A mechanism to request and receive responses to electronic messages and requests for information? Total score: 11/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to the Office of the Prime Minister: Since the outbreak of the COVID-19 pandemic, what has been its impact on: ¾ The daily or basic functions of your office? ¾ The information dissemination? ¾ Have there been any reported cases amongst members of staff or their close contacts? ¾ To what extent could you say that the Office of the Prime Minister is responsive to the public’s access to information needs? ¾ Do you have a public response/feedback platform through which to assess the public’s views about the Office of the Prime Minister? ¾ Do you have active cyberspace platforms – website, social media (such as Facebook, Twitter or Instagram), for people to access information about your services? If so, how effective are they? If not, why? ¾ On a scale of 1-10, how efficient is the Office of the Prime Minister in serving the public? y n = 20 16 Yes No 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X Partial Additional information Communication and Publicity Coordinator They promised to respond each time they were reminded.