Yes

No

3.

A list of laws, acts, etc, issued within the scope of its
powers?

X

4.

Copies of reports, policies or programmes?

X

5.

Information on budget and expenditure?

X

6.

Information about procurement procedures or signed
contracts?

X

7.

Information about vacancy and employment procedures?

X

8.

The address, telephone number, and working hours of the
organisation?

9.

The contact details of specific public officials?

10. A mechanism to request and receive responses to
electronic messages and requests for information?

Partial

Additional information

LESOTHO

n = 20

X
X
X
Total score: 6/20

CATEGORY 2: REQUEST FOR INFORMATION
A request for the following information was sent to National Manpower Development Secretariat (NMDS):
Since the outbreak of the COVID-19 pandemic, what has been its impact on:
¾ The daily or basic functions of your organisation?
¾ The information dissemination?
¾ Have there been any reported cases amongst members of staff or their close contacts?
¾ To what extent could you say that NMDS is responsive to the public’s access to information needs?
¾ Do you have a public response/feedback platform through which to assess the public’s views about your
organisation?
¾ Do you have active cyberspace platforms – website, social media (such as Facebook, Twitter or Instagram),
for people to access information about your services? If so, how effective are they? If not, why?
¾ Do you have a sense of, or idea as to whether, the public is satisfied by the service received from NMDS?
¾ On a scale of 1-10, how efficient is NMDS in serving the public?

y

n = 20

Yes

No

X

1.

Is there an official, who is designated to take and respond
to information requests?

2.

Did the organisation reply within 21 days?

3.

Did the organisation respond to the request for
information?

4.

Does the organisation publish their procedures for
handling information requests?

X

5.

Did the organisation provide all of the requested
information?

X

6.

Did the organisation provide written reasons for the refusal
of information?

X

7.

Did the organisation disclose information about its
operations, budgets, structure, etc.

X

8.

Did the authority provide information without questioning
the aims and motivations of the applicant?

X

Partial

Additional information
Information Officer

X
X

13

Select target paragraph3