SWAZILAND

Detailed Findings
1. Ministry of Commerce, Industry and Trade
Category 1: Website
http://www.gov.sz/index.php?option=com_content&view=article&id=228&Itemid=306
The website does not have up-to-date information; it does not contain information on what the Ministry does on a daily basis. It also
says nothing about news and events.
n = 20

Yes

No

1. Does this website contain up to date information?

Partial

Additional Information

•

2. Does the website contain the following:
a) A description of its powers, as well as data on the organisational structure,
the functions, and the responsibilities of the administration?
b) A list of laws, Acts etc. issued within the scope of its powers?

•

Does not have the
organisational structure.

•

Working hours are not
indicated on the website.

•

c) Reports, policies, programmes?

•

d) Budget and expenditure?

•

e) Information about procurement procedures, signed contracts?

•

f) Vacancy and employment procedures?

•

g) The address, telephone number, and working hours of the institution?
h) The contact details of specific public officials?

•

i) A mechanism to request and receive a response to electronic messages and
requests for information?

•

Minister, Principal
Secretary & UnderSecretary

Total Score: 8/20			
CATEGORY 2: REQUESTS FOR INFORMATION
The following questions were sent to Ministry of Commerce, Industry and Trade:
1. Do you have a communication strategy as a Ministry?
2. Does your Ministry have a website?
3. If so, how often is your website updated? Who is in charge of your website?
4. How would you describe the relationship between the Ministry and media?
5. What is the Ministry doing to ensure that Swaziland become the number one destination for foreign investors in the SADC Region?
6. What is the Ministry doing to promote consumers’ rights in the country?
n = 20

Yes

No

1. Is there an official designated to take and respond to information requests?

•

2. Did the institution reply within 21 days?

•

3. Did the institution respond to the request for information?

•

4. Does the authority publish their procedures for dealing with information
requests?

•

6. Did the institution provide written reasons for the refusal of information?

•

Additional Information
Information Officer

•

5. Did the institution provide all of the information requested?
7. Did the institution disclose information about its operations, budgets,
structure etc.

Partial

•

Select target paragraph3