Information Requests Infographic The request mechanism is set out in Section 7 of the Bill. As stated before in these submissions, the Bill only allows for the request of information from public entities. This contradicts the constitutional provision set out in Section 62(2) that allows information requests to private entities for information that is essential to exercise or protect one’s right. No reason need be given when making a request for information from a public entity. One of the major hindrances posed by AIPPA is the requirement that requests for information must be in writing and delivered to a public body – oral requests are not possible. The Bill maintains this unjustifiable position by stating in Section 7(1) that requests must be in writing and submitted to the information officer. The ability to submit requests for information orally promotes information requests from people that have low literacy and proficiency levels in written languages as well as people with visual challenges. In instances where requests for information are made verbally, the information officer would be able to reduce such requests to writing. It is not enough to set up systems through which information requests are made; such systems must be accessible to people with differing levels of literacy, language skills, and visual handicaps. The processing times for a request depend on the nature of the requested information. Information requests relating to a person’s life or liberty must be finalised within 48 hours from the time the request is submitted. 9