ZIMBABWE 7. Zimbabwe National Roads Administration (ZINARA) CATEGORY 1: WEBSITE http://www.zinara.co.zw/ The ZINARA website is visually appealing and easy to navigate. Some pages are updated, while others are not regularly updated. In terms of content management, the website lacks useful information such as budgets and policy documents. It does however give a clear organisational structure for the management team. The website has contact details. n = 20 Yes No Partial 1. Does this website contain up to date information? s 2. Does the website contain the following: s Additional Information a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? s b) A list of laws, Acts etc. issued within the scope of its powers? c) Reports, policies, programs? s d) Budget and expenditure? s e) Information about procurement procedures, signed contracts? s f) Vacancy and employment procedures? s Just an explanation of how money is collected and disbursed s g) The name and address, telephone number, and the working hours of the respective institution? h) The contact details of public officials? s i) A mechanism to request and receive a response to electronic messages and requests for information? s Total Score: 6/20 CATEGORY 2: REQUESTS FOR INFORMATION Part 1: Request for written information The following questions were sent to ZINARA: 1) Where does ZINARA get funds for its operations? 2) Where can we obtain the 2013 abridged audited statement for ZINARA? 3) What does the money that is sourced through toll gate fees go towards n = 20 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) No Additional Information Public Relations department s 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) s 3. Did the Institution respond to a request for information? s 4. Does the authority publish their procedures for dealing with information requests? 134 Yes s 5. Did the institution provide all of the information requested? (If partially please mark ‘No’, indicate in ‘Additional Information’ how much of the information requested was supplied) s 6. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) s 7. Did the institution disclose information about its operations, budgets, structure etc. s