ZIMBABWE n = 20 Yes No Additional Information s 8. Did the authority provide information without questioning the aims and motivations of the applicant? 9. Did the institution acknowledge your request for information within 7 days? s 10. Was the information received clear and understandable? s The official questioned why an ordinary citizen wanted to know the information Total Score: 8/20 Part 2: Request for oral information Questions as per written request. The following additional question was asked of the Ministry of Psychomotor: 1) Has the ministry conducted a skills audit to ascertain what practical subjects should be invested in? If so, what investments have they made so far in equipment for areas such as carpentry, metal work and agriculture? n = 20 Yes No 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) s 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) s 3. Did the institution respond to your oral request for information? s 4. Did the person dealing with your request have a friendly and helpful attitude? s 5. Did officials provide reasonable advice and assistance when seeking information? s Additional Information 6. Did the institution provide all of the information requested? (If partially please mark ‘No’, and indicate in ‘Additional Information’ how much of the information requested was supplied) s 7. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) s 8. Did the institution disclose information about its operations, budgets, structure etc. s 9. Did the institution acknowledge your request for information within 7 days? s 10. Was the information received clear and understandable? s Ministry is new and they do not have some of the information yet Partially Total Score: 16/20 2. Zimbabwe Football Association CATEGORY 1: WEBSITE http://www.pacra.org.zm/ The ZIFA website is visually appealing and fairly easy to navigate. The homepage is regularly updated, providing the latest news on the game. However, the website lacks useful information such as budgets. The information about how it operates is not very comprehensive. The website provides details of who to contact for information and it has a policy document on how its operations are governed. n = 20 1. Does this website contain up to date information? Yes No Partial Additional Information s 2. Does the website contain the following: s a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? b) A list of laws, Acts etc. issued within the scope of its powers? s A file containing the game statutes is provided 125