76 Establishment of electronic monitoring system Licensee's obligation to connect with electronic monitoring system Monitoring in accordance with the Act Contravention of licensee's obligations Lodge of complaints and disputes Communications No. 34 (4) Notwithstanding the fine imposed under subsection (3), the licensee shall repay, with interest, the subsidy received from the Fund for the purpose of the implementation of the universal service. PART XIX__ELECTRONIC MONITORINg ANd ENFORCEMENT 167. The Authority shall use the appropriate technology to establish, install, and maintain an electronic monitoring system to monitor the activities of licensees to ensure and enforce compliance with this Act and licences issued by the Authority: Provided that a system shall not be used for monitoring actual content of communication, network traffic or for any other purpose other than for its monitoring mandate under this Act. 168. where the establishment of the electronic monitoring system requires connection between the system and a licensee's network, the licensee shall co-operate with the Authority to ensure that it provides appropriate interface sites between the Authority's electronic monitoring system and the licensee's network to ensure direct submission of data to the monitoring system. 169. The Authority shall carry out electronic monitoring in accordance with this Act and regulations made under this Act. 170.__(1) A licensee that fails to discharge its obligation under this Part commits an offence and shall, upon conviction, be liable to a fine of k20,000,000. (2) Notwithstanding the fine imposable under subsection (1), the Authority shall reserve the right to impose any regulatory sanction under this Act. PART XX__COMPLAINTS ANd dISPUTES 171.__(1) A licensee shall refer to the Authority any complaint or dispute relating to electronic communications and postal services. (2) The Authority shall investigate any complaint or dispute referred to it where it appears to the Authority that__ (a) the complainant has an interest in the matter to which the complaint relates; and (b) the complaint is not frivolous or vexatious. (3) In particular, the Authority may hear and determine__