ESWATINI n = 20 1. Yes • • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc? • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 4/20 20 Additional Information • 3. Did the institution respond to the request for information? 4. Does the authority publish their procedures for dealing with information requests? Partial • Is there an official designated to take and respond to information requests? 2. Did the institution reply within 21 days? No