ESWATINI n = 20 Yes No Partial 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Additional Information Total Score: 4/20 8. Public Service Pensions Fund (PSPF) CATEGORY 1: WEBSITE www.pspf.co.sz Professionally developed, the PSPF’s website has up-to-date information. It has a Facebook page and a Twitter account with the former having a total of 557 likes for and 564 followers. Under the ‘Publications’ section, it has the latest annual report of 2017 and a newsletter from June 2018. It also displays its opening hours: 8:00 am – 5:00 pm. n = 20 1. Does this website contain up-to-date information? Yes No Partial Additional Information • 2. Does the website contain the following: • a) A description of its powers, as well as data on the organisational structure, the functions and the responsibilities of the administration? • b) A list of laws, Acts etc issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures and/or signed contracts? • f) Vacancy and employment procedures? g) The address, telephone numbers and working hours of the institution? • • h) The contact details of specific public officials? i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 9/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the PSPF: 1. How often is your website updated? 2. Who is in charge of your website? 3. How would you describe the relationship between the PSPF and the media? 4. How does the PSPF ensure that the pensioners get maximum benefits from the investments? 5. What mechanisms have been put in place to safeguard pensioners from losing their money invested with foreign investment companies, should these companies go under? 6. What is the PSPF’s annual budget? 19