LESOTHO n = 20 Yes No Partial Additional information X 4. Copies of reports, policies or programmes? 5. Information on budget and expenditure? 6. Information about procurement procedures or signed contracts? X 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X 10. A mechanism to request and receive responses to electronic messages and requests for information? X X Total score: 18/20 CATEGORY 2: REQUEST FOR INFORMATION The following questions were sent to the Ministry of Communications, Science and Technology. Is information about the ministry easily accessible to the public? Does the ministry have communication strategies to interact with the public? Does the ministry have designated information personnel? Does the ministry have an operational website? Does the website contain up-to-date information? Does the website have address details, telephone number and working hours of the institution? Are vacancies and employment opportunities open to everyone? y y y y y y y n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X 10. Was the information received clear and understandable? No Partial Additional information X Total score: 20/20 32