LESOTHO CATEGORY 2: REQUEST FOR INFORMATION The following questions were sent to the Ministry of Agriculture and Food Security: Is there public awareness of agricultural issues? Does the website have the institution’s address, telephone number and working hours? Do you have the digital capacity to maintain information about the ministry? What type of communication strategies do you use to interact with the public? Are employment and vacancy opportunities open to everyone? Does the website contain up-to-date information? y y y y y y n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X 10. Was the information received clear and understandable? No Partial Additional information X Total score: 20/20 6. MINISTRY OF COMMUNICATIONS, SCIENCE AND TECHNOLOGY CATEGORY 1: WEBSITE ANALYSIS https://www.gov.ls/ministry-of-communications-science-and-technology/ The Ministry of Communications, Science and Technology has a fully functional website that publishes relevant information. The information is accessible and up to date. The website also displays a toll-free number for feedback purposes. Other platforms like Facebook and X are used for information dissemination. n = 20 Yes Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 31 No Partial Additional information