ZIMBABWE

n = 20

Yes

Partial
X

7.

Did the organisation disclose information about its
operations, budgets, structure, etc.

8.

Did the authority provide information without questioning
the aims and motivations of the applicant?

X

9.

Did the organisation acknowledge the request for
information within 7 days?

X

10. Was the information received clear and understandable?

No

Additional information
The institution disclosed
information on the 2022
budget allocation, the 2023
approved budget and the
expenditure projections.

X

Total score: 17/20

7. POSTAL AND TELECOMMUNICATIONS REGULATORY
AUTHORITY OF ZIMBABWE
CATEGORY 1: WEBSITE ANALYSIS
https://www.potraz.gov.zw/
The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has a well-established and updated
(in some sections) website and vibrant LinkedIn, X and Facebook accounts. This is an improvement on previous
Transparency Report findings.
Notable from the portal are sections on:
The Data Protection Authority: The Data Protection Act, the lodging of a complaint procedure and the online
mechanism to lodge a complaint. There is also a similar structure under the Consumer Affairs tab.
The licensing information, application forms and application fees.

y
y

However, the information is not dated, making it difficult to determine whether it is up-to-date (for example, the
application fees). The website also provides little information on agreements and contracts. Bearing in mind that
the Universal Service Fund is vested in the regulatory authority, there is a need to update sections on procurement
procedures and operation and USF-funded projects /programmes.
n = 20

Yes

No

Partial

Additional information

Does the website contain the following:
X

1.

Up-to-date information?

2.

A description of the organisation’s powers and structure,
as well as its functions and responsibilities?

X

3.

A list of laws, acts, etc, issued within the scope of its
powers?

X

4.

Copies of reports, policies or programmes?

X

5.

Information on budget and expenditure?

6.

Information about procurement procedures or signed
contracts?

X

There is only information on
tenders.

7.

Information about vacancy and employment procedures?

X

The tab on vacancies does
not open.

8.

The address, telephone number, and working hours of the
organisation?

9.

The contact details of specific public officials?

X

X

X

120

The information is only
available on the Facebook
page.

Select target paragraph3