ZIMBABWE DETAILED FINDINGS 1. JUDICIAL SERVICE COMMISSION CATEGORY 1: WEBSITE ANALYSIS https://www.jsc.org.zw/ The website’s home page is heavily loaded with unsegmented information. However, the content is up-to-date, and the website is also mobile-friendly with a responsive design, which automatically scales and reformats to fit smaller screens. The website can only be accessed through its former title page, the High Court of Zimbabwe. The commission has active X (formerly Twitter) and Facebook accounts that are periodically updated. n = 20 Yes No Partial Additional information Does the website contain the following: X 1. Up-to-date information? 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? X 6. Information about procurement procedures or signed contracts? X 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? 9. The contact details of specific public officials? X 10. A mechanism to request and receive responses to electronic messages and requests for information? X Yes, however, most of the information is stacked on the home page. X The website has the following organograms: JSC Secretariat, JSC Department Structures, JSC Commissioners, and overall JSC Structure. However, these do not cite functions and responsibilities. Most policies, reports and programmes can be accessed via the home page, while some can be found under the Media tab. Although there is a Tenders tab on the home page, there is no information. X Contact details of various courts in Zimbabwe are listed. The working hours and address are only given on the Facebook page. The portal does not have a feedback platform. Total score: 8/20 CATEGORY 2: REQUEST FOR INFORMATION The following request was sent to the Judicial Services Commission: y As part of the National Development Strategy 1 (NDS1) and the Judicial Service Commission policy of taking the justice delivery system to the people by incorporating the Integrated Case Management System through virtual courts: 112