Yes 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? X 9. The contact details of specific public officials? X No Partial Additional information X 10. A mechanism to request and receive responses to electronic messages and requests for information? Total score: 14/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to Environmental Management Agency: Information on the environmental regulations guiding small-scale artisanal mining in Zimbabwe. y n = 20 Yes No Partial Additional information X 1. Is there an official, who is designated to take and respond to information requests? 2. Did the organisation reply within 21 days? 3. Did the organisation respond to the request for information? 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X X X 10. Was the information received clear and understandable? The institution acknowledged receipt of the request but could not provide the information. X Yes, the officer in charge of information requests was not available. X X The reasons for not providing the information were clear. Total score: 12/20 4. FORESTRY COMMISSION OF ZIMBABWE CATEGORY 1: WEBSITE www.forestry.co.zw The website only has limited up-to-date information. The organisation has an active Facebook page. RETURN TO CONTENTS PAGE 187 ZIMBABWE n = 20