TANZANIA n = 20 1. Is there an official designated to take and respond to information requests? Yes Partial • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. • Did the institution disclose information about its operations, budgets, structure etc? No The Information Officer • 8. Did the authority provide information without questioning the aims and motivations of the applicant? 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Additional Information The institution questioned the researcher about his reason for requesting the information. Total Score: 18/20 3. Tanzania Tourist Board (TTB) CATEGORY 1: WEBSITE www.tanzaniatouristboard.go.tz The TTB’s website is promotional and up to date, displaying a lot of information on tourism activities. The TTB provides detailed information on their services as well as their contact details. One can download tourism-related application forms, brochures, posters and more. The website is in Kiswahili and English, which makes it easy for non-English speakers to understand its content. The website links to the TTB’s social media and online accounts, such as Twitter, Instagram, YouTube, Facebook, Trip Advisor, Flickr and Skype. n = 20 1. Does this website contain up-to-date information? Yes No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions and the responsibilities of the administration? • • b) A list of laws, Acts etc issued within the scope of its powers? • c) Reports, policies, programmes? d) Budget and expenditure? • e) Information about procurement procedures and/or signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone numbers and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • The website is primarily focused on promoting tourism; they don’t provide policies and reports. Total Score: 11/20 77