An analysis of Social Media use
in The SADC region - 2014 - 2020

mobile network operators and Internet service
providers had to restore full Internet access
including access to social media applications
and websites. Access to Applications129 such as
WhatsApp and Facebook had been restricted
since the morning of Tuesday 15 January 2019130 .
Despite the verdict, in the same month a government Deputy Minster131 went on to warn that
government would not hesitate to shut down the
Internet again if need arises and claimed Zimbabweans were primitive and have no understanding of their constitutional rights.
During that same time, other key sources of information were also under attack, there were
10 cases reported alleging attacks of journalists
by army and police officers. It was reported132
that soldiers and police in riot gear detained and
harassed 7 journalists in Harare despite having
produced their press cards. It was also reported
that 3 journalists were assaulted in Bulawayo
by soldiers whilst filming the protests and the
subsequent violence.
Internet disruption: Case of DRC
In August 2017, the day before a two-day protest
organized by the opposition calling on people

across the country to stay at home as a way of
advocating for the publication of an electoral calendar, the Post and Telecommunications
Regulatory Authority ordered telecommunication companies to strictly limit all social media
activity and communication.133 The president of
the DRC telecommunications authority134 sent
a letter to telecoms companies that provide
internet services in the country. It read: “To
prevent abusive sharing of images through
social media between clients of your network, I
ask you to take the necessary technical measures
to restrict the capacity to transfer images to the
bare minimum.”

Social media surveillance135 tracking
Another key threat to social media use is the
increase in social media surveillance136 in the
region. Several of regions governments, such
as, the Zambian137, South African, Angolan and
Zimbabwean138 governments139 — have been
reported to have sought Chinese assistance140
in monitoring their country’s digital communications networks.
Governments are increasingly purchasing sophisticated technology to monitor their citizens’
behavior on social media141. The booming

129 https://ooni.org/post/zimbabwe-protests-social-media-blocking-2019/
130 https://www.accessnow.org/zimbabwe-orders-a-three-day-country-wide-internet-shutdown/
131 Information, Publicity and Broadcasting Services deputy minister Energy Mutodi
https://www.newsday.co.zw/2019/01/govt-wont-hesitate-shutting-down-internet-again-mutodi/
132 http://www.hrforumzim.org/wp-content/uploads/2019/02/Shutdown-Atrocities-Report-6-February-2019.pdf
133 https://www.refworld.org/topic,50ffbce582,50ffbce5be,5a993918a,0,AMNESTY,ANNUALREPORT,COD.html
134 https://www.refworld.org/topic,50ffbce582,50ffbce5be,598add634,0,AMNESTY,,COD.html
135 Social media surveillance refers to the collection and processing of personal data pulled from digital communication platforms, often
through automated technology that allows for real-time aggregation, organization, and analysis of large amounts of metadata and content.
Broader in scope than spyware, which intercepts communications by targeting specific individuals’ devices, social media surveillance
cannot be dismissed as less invasive.
136 https://advox.globalvoices.org/2014/02/26/digital-surveillance-in-angola-and-other-less-important-african-countries/
137 http://www.freedomhouse.org/cmb/82_030713#5
138 http://www.freedomhouse.org/report/freedom-net/2012/zimbabwe
139 https://foreignpolicy.com/2013/07/30/africas-big-brother-lives-in-beijing/
140 http://www.freedomhouse.org/report/freedom-net/2012/zimbabwe
141 https://freedomhouse.org/report/freedom-on-the-net/2019/the-crisis-of-social-media/social-media-surveillance

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https://zimbabwe.misa.org

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