SWAZILAND CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Ministry of Tourism and Environmental Affairs: 1. How often is your website updated? 2. Who is in charge of your website? 3. How would you describe the relationship between the Ministry and media? 4. What is the Ministry doing to ensure that rural communities understand the effects of climate change? n = 20 Yes No Partial Additional Information • 1. Is there an official designated to take and respond to information requests? 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 10/20 5. Small Enterprises Development Company Category 1: Website http://www.sedco.bz The Small Enterprises Development Company’s website has very up-to-date information and a section of the latest news. It also has a social media account, Facebook, as well as a map to guide its customers to its location. n = 20 1. Does this website contain up to date information? Yes No Partial • Additional Information News and events updates 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • Budget is available in the National Budget g) The address, telephone number, and working hours of the institution? • Working hours not available h) The contact details of specific public officials? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 9/20 79