SWAZILAND n = 20 Yes 1. Does this website contain up to date information? No Partial • Additional Information Yes; it is the only website surveyed that had a blog. 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Budget is available in the National Budget Total Score: 7/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to Swaziland Tourism Authority: 1. How often is your website updated? 2. Who is in charge of your website? 3. How would you describe the relationship between STA and media? 4. What is being done to help the communities provide limited accommodation facilities to meet the demand from the ever increasing number of tourists? 5. What measures are being put in place by the STA to ensure that the enforcement of the law against drunk-driving does not kill the tourism industry? n = 20 Yes No 1. Is there an official designated to take and respond to information requests? • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • Partial 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? 10. Was the information received clear and understandable? Additional Information • • Total Score: 14/20 83