9. Yes No Partial Additional information X The contact details of specific public officials? X 10. A mechanism to request and receive responses to electronic messages and requests for information? Total score: 12/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to the Malawi Energy Regulatory Authority: What are some of the Malawi Energy Regulatory Authority’s notable achievements during the past year? How many independent power producers are operational in Malawi? What is the annual budget of the Malawi Energy Regulatory Authority? Does the Malawi Energy Regulatory Authority have a communications strategy? How often does the Malawi Energy Regulatory Authority update Malawians on fuel and electricity prices? y y y y y n = 20 Yes No Partial Additional information 1. Is there an official, who is designated to take and respond to information requests? X Public Relations Officer 2. Did the organisation reply within 21 days? X The organisation responded within 26 hours of receiving the request for information. 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. X 8. Did the authority provide information without questioning the aims and motivations of the applicant? 9. Did the organisation acknowledge the request for information within 7 days? X X X 10. Was the information received clear and understandable? X Total score: 16/20 RETURN TO CONTENTS PAGE 69 MALAWI n = 20