Yes No Partial Additional information 1. Is there an official, who is designated to take and respond to information requests? X Director of Media and Public Relations 2. Did the organisation reply within 21 days? X The organisation responded within 26 hours of receiving the request for information. 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? X 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X X 10. Was the information received clear and understandable? It’s part of the organisation’s open policy. X X Total score: 17/20 4. MALAWI ENERGY REGULATORY AUTHORITY CATEGORY 1: WEBSITE www.mera.mw The website contains up-to-date information. This organisation also has social media accounts (Facebook, Twitter and Youtube). Of these, only the Facebook page is regularly updated. n = 20 Yes No Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? X 6. Information about procurement procedures or signed contracts? X 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? RETURN TO CONTENTS PAGE 68 X Partial Additional information MALAWI n = 20