ESWATINI CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to Eswatini Youth Enterprise Fund: How often is the fund’s website updated? Who is in charge of the fund’s website? How would you describe the fund’s relationship with the media? What is the fund doing about the COVID-19 pandemic? What other channels of communication does the fund use to disseminate public information? y y y y y n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? 5. Did the organisation provide all of the requested information? 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X No Partial Additional information X X 10. Was the information received clear and understandable? X X X Total score: 15/20 9. MUNICIPAL OF MANZINI CATEGORY 1: WEBSITE www.mzcitycouncil.sz The website has up-to-date information, including the latest developments in the municipality. It has made it easy to get in touch through Facebook, a call centre and email. The website also provides COVID-19 updates. n = 20 Yes 1. Is there an official, who is designated to take and respond to information requests? X 2. Did the organisation reply within 21 days? X 3. Did the organisation respond to the request for information? X 4. Does the organisation publish their procedures for handling information requests? X RETURN TO CONTENTS PAGE 37 No Partial Additional information