Yes No Partial Additional information X 10. A mechanism to request and receive responses to electronic messages and requests for information? Total score: 1/20 CATEGORY 2: REQUEST FOR INFORMATION A request for the following information was sent to Mutare City Council: Information on the environmental regulations regarding deforestation in Mutare. The measures being implemented by the city council to curb deforestation in Mutare. y y n = 20 Yes No Partial X 1. Is there an official, who is designated to take and respond to information requests? 2. Did the organisation reply within 21 days? 3. Did the organisation respond to the request for information? 4. Does the organisation publish their procedures for handling information requests? X 5. Did the organisation provide all of the requested information? X 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X Additional information Acting Chief Security Officer of City of Mutare X X 10. Was the information received clear and understandable? Yes, however the organisation could not provide the requested information due to the COVID-19 regulations. X They verbally provided the reason why they could not provide the information within 21 days. X X The reasons why they could not provide the information were understandable. Total score: 11/20 RETURN TO CONTENTS PAGE 195 ZIMBABWE n = 20