Yes No Partial X 1. Is there an official, who is designated to take and respond to information requests? 2. Did the organisation reply within 21 days? 3. Did the organisation respond to the request for information? 4. Does the organisation publish their procedures for handling information requests? 5. Did the organisation provide all of the requested information? 6. Did the organisation provide written reasons for the refusal of information? 7. Did the organisation disclose information about its operations, budgets, structure, etc. 8. Did the authority provide information without questioning the aims and motivations of the applicant? X 9. Did the organisation acknowledge the request for information within 7 days? X Additional information District Coordinator X X X X 10. Was the information received clear and understandable? X X Total score: 12/20 9. MUTARE CITY COUNCIL CATEGORY 1: WEBSITE www.mutarecity.co.zw The website is not up-to-date and lacks useful information. However, the social media pages are active and regularly updated to inform the public about important developments in the organisation and the city in general. n = 20 Yes No Partial Does the website contain the following: 1. Up-to-date information? X 2. A description of the organisation’s powers and structure, as well as its functions and responsibilities? X 3. A list of laws, acts, etc, issued within the scope of its powers? X 4. Copies of reports, policies or programmes? X 5. Information on budget and expenditure? X 6. Information about procurement procedures or signed contracts? X 7. Information about vacancy and employment procedures? X 8. The address, telephone number, and working hours of the organisation? 9. The contact details of specific public officials? RETURN TO CONTENTS PAGE X X 194 Additional information ZIMBABWE n = 20