Most data protection laws seem to focus on this aspect, as
it relates to digital or computerised processing, however,
non-automated processing is still used. Non-automated
relates to use of manually collected information in documents
and may be part of a filling system or records or
manual archives.

WHAT IS A DATA
PROTECTION
AUTHORITY?

The word ‘processing’ is very wide to cover anything that a
data processor, or data controller can do with personal
information or personal data.

Part II of the Act provides for a Data Protection Authority
(Authority). The Act stipulates that the Postal and
Telecommunications Regulatory Authority (POTRAZ), is
designated as the data protection Authority under Section
5. The Authority is usually an independent, public institution
that is capable of enforcing, supervising, and monitoring the
application of the data protection law in a country. In some
countries, the Authority provides guidance on key issues or
approves codes of conducts, among other functions. Section
6 of the Act provides for the function of the Authority. Reading
through the functions of the Authority under Section 6,
considerable powers have been conferred to POTRAZ. This
means that POTRAZ has become a super-regulatory agency,
accountable to the Executive21.

Examples of Processing
• Collecting current and historical medical information
during COVID-19 testing.
• Recording in public spaces through video surveillance
cameras.
• Storing the information in data centres, or storage even
in simple formats such a spreadsheet.
• Using of data in making decisions based on data collected
for informing policy or interests of the data subject.
• Disclosing whether the public or private disclosure is
lawful or unlawful.
• Deleting of the information before or after use or during
use, which can also be lawful or unlawful.
• Uploading on internet of personal details to open a
webpage or registration.
• Recording of biometrics when issuing digital identity
cards or records.
• Registration of SIM cards by mobile telephone
operators20.

The Act provides for the Authority to be working with different
ministries. For instance, Section 6 (d) of the Act requires the
Authority to consult the Ministry of Information when submitting
court complaints on administrative acts that are inconsistent
with the protection of personal information. Equally, the
Authority must advise the minister on right to privacy and
access to information under Section 6 (e)22.
Further, the Act provides under Section 11 (4) on processing
of sensitive information that the Minister responsible for
cyber security and monitoring centre, the Minister of state
security and intelligence in the presidency and responsible
minister may give directions [to the Authority, data controllers]
on processing of sensitive information affecting national
security or interests of the state. The independence, and
functions of the Authority were taken lightly, however this is
an area that leads to certification of a country as not providing
adequate protection23.

20

Collection of traffic calls and call data is contested as some argue that metadata is not personal data, but data about data.

21

Sections 6 -7 of Postal and Telecommunications Act, POTRAZ is presided over by 5 -7 members appointed by the President after consultation with the Minister. The Board
in consultation with the Minister appoints a Director General, who is responsible for the day-to-day operations of the Authority.

22

The minister responsible is information communication technologies which is the line ministry for POTRAZ.

23

This is a longer discussion that cannot be exhausted in this commentary.

M I S A

Z I M B A B W E

•

G U I D E

T O

T H E

Z I M B A B W E A N

C Y B E R

A N D

D A T A

P R O T E C T I O N

A C T

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2 0 2 2

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Select target paragraph3