19 LCA will also seek to coordinate universal service efforts in the postal and telecommunications sectors. For example, LCA will have authority to direct the LPO to act as a public telecenter and/or public Internet access point in underserved areas, at rates and terms to be overseen by the LCA. Convergence The Government will also seek to promote the availability of convergent services that are substitutes for, or adjuncts to, conventional postal services. Increasing Internet access will enable the growth of e-mail and instant messaging, which is often a faster, less-costly means of written communications. The Government recognises that such services may lower postal revenues. The Government will encourage the postal service to compensate for the decrease in revenue by introducing new services, including "hybrid" postal services, which combine the transmission of information over the Internet and the creation of a physical document.