ZAMBIA n = 20 Yes No 9. Did the institution acknowledge your request for information within 7 days? Partial Additional Information • 10. Was the information received clear and understandable? • Total Score: 12/20 2. Energy Regulation Board Category 1: Website http://www.erb.org.zm The website is updated regularly. The Energy Regulation Board has a Facebook page with close to 900 likes. The Facebook page is not updated regularly. n = 20 Yes 1. Does this website contain up to date information? No Partial Additional Information • 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? • b) A list of laws, Acts etc. issued within the scope of its powers? • c) Reports, policies, programmes? • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? • Only documents for bidding f) Vacancy and employment procedures? • The space seems to be for job advertisements, no employment procedures are displayed. g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 16/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to Energy Regulation Board 1. Aside from the Lusaka office, how widespread is the ERB and do you have sufficient manpower comparative to your regulatory mandate? 2. What form of policy reform does the ERB require toward attainment of strengthened operations? 3. What needs to be done to gain public confidence with respect to sanctioning requests for petroleum and electricity tariff adjustments? 4. What measures has ERB taken to ensure more people switch to alternative sources of energy, such as solar and biogas, to counter the current energy crisis currently prevailing? n = 20 1. Is there an official designated to take and respond to information requests? 2. Did the institution reply within 21 days? Yes No Partial Additional Information • • 93