ZAMBIA

8. Public Service Commission
Category 1: Website
http://www.psc.gov.zm/
The Commission’s website is updated regularly. The Public Service Commission has a Facebook page, which has over 3000 likes. The
Facebook page is also updated regularly.
n = 20
1. Does this website contain up to date information?

Yes

No

Partial

Additional Information

•

2. Does the website contain the following:
a) A description of its powers, as well as data on the organisational structure,
the functions, and the responsibilities of the administration?

•

b) A list of laws, Acts etc. issued within the scope of its powers?

•

c) Reports, policies, programmes?

•

d) Budget and expenditure?

•

e) Information about procurement procedures, signed contracts?

•

f) Vacancy and employment procedures?

•

g) The address, telephone number, and working hours of the institution?

•

h) The contact details of specific public officials?
i) A mechanism to request and receive a response to electronic messages and
requests for information?

•
•

Total Score: 14/20			
CATEGORY 2: REQUESTS FOR INFORMATION
The following questions were sent to The Public Service Commission
1. Following increased number of districts, just how decentralized is the Public Service Commission?
2. What steps has the Public Service Commission taken to ensure the citizenry and public sector employees clearly understand its
mandate and functions?
3. What policy reform is required to reposition Public Service Commission performance as an oversight entity?
4. How relevant is the Public Service Commission and how many members of staff are currently employed in comparison to individual
membership?
n = 20

Yes

No

1. Is there an official designated to take and respond to information requests?

•

2. Did the institution reply within 21 days?

•

3. Did the institution respond to the request for information?

•

4. Does the authority publish their procedures for dealing with information
requests?
5. Did the institution provide all of the information requested?

•
•

6. Did the institution provide written reasons for the refusal of information?

•

7. Did the institution disclose information about its operations, budgets,
structure etc.

•

8. Did the authority provide information without questioning the aims and
motivations of the applicant?

•

9. Did the institution acknowledge your request for information within 7 days?
10. Was the information received clear and understandable?

Total Score: 14/20
100

Partial

•
•

Additional Information

Select target paragraph3