ZAMBIA n = 20 c) Reports, policies, programmes? Yes No Partial • d) Budget and expenditure? • e) Information about procurement procedures, signed contracts? f) Vacancy and employment procedures? • • g) The address, telephone number, and working hours of the institution? • h) The contact details of specific public officials? i) A mechanism to request and receive a response to electronic messages and requests for information? Additional Information • • Total Score: 14/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to National Pension Scheme Authority 1. Since inception, how many workers has NAPSA registered? 2. How many public service entities and private sector employers are registered or compliant with NAPSA regulations? 3. How decentralized is NAPSA; do you have a presence beyond provincial offices? 4. Has the decision by NAPSA to invest in real estate projects compromised institutional income and accrued pensions of retirees, contributors and eventual beneficiaries? n = 20 Yes No 1. Is there an official designated to take and respond to information requests? • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? 5. Did the institution provide all of the information requested? Partial Additional Information • • 6. Did the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc. • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 16/20 7. Office of the Auditor General Category 1: Website http://www.ago.gov.zm/home.html The website is not regularly updated. Some links are not responsive and some pages are unavailable. The Office of the Auditor General does not have any social media sites. 98