168 No. 15 of 2009] Information and Communication Technologies (5) Where the licensees are unable to resolve a dispute in accordance with subsection (2) or are unable to agree on whether to mediate, arbitrate or litigate in accordance with subsection (3) and such matter is referred to the Authority for resolution, the Authority shall investigate the dispute and within thirty days of the filing of the dispute, determine as to whether the parties have fulfilled their obligations under subsection (2); and ifthe parties have fulfilled their obligations, whether the dispute will be heard by the Authority. (6) The Authority shall determine a dispute provided for in subsection (5) in accordance with the dispute resolution procedures stipulated in the guidelines issued by the Authority. Act No. 19 of 2000 (7) Arbitration under this section shall be done in accordance with the Arbitration Act, 2000. PART X ENFORCEMENT AND OFFENCES Telecommunication officers 76. (1) In order to ensure compliance with the provisions of this Act and the terms and conditions of any licence or assignment, the Authority shall carry out inspections and may appoint such telecommunications officers as may be necessary for that purpose. A telecommunications officer shall be provided with a certificate of appointment which shall be prima facie evidence of the telecommunications officer's appointment as such. Any telecommunications officer or police officer carrying out any functions under this Act shall on demand by any person who is affected by the telecommunications officer's exercise of power, produce for inspection the certificate referred to in subsection (2). A telecommunications officer shall have the power, on production ofthe certificate of appointment issued under subsection (2), to demand the production of, and to inspect or make copies of a licence or assignment issued under this Act, or any agreement concluded, or accounts kept, pursuant to the provisions of this Act. A telecommunications officer may, upon probable cause shown on oath to a magistrate court, obtain a warrant to enter upon and search or examine the premises prescribed in the warrant in order to ascertain whether any offence is being or has