NAMIBIA DETAILED FINDINGS 1. Communications Regulatory Association of Namibia (CRAN) CATEGORY 1: WEBSITE www.cran.na/index.php CRAN’s website is up to date, informative, and well-organised. They have active Facebook and Twitter accounts, with which, however, their followers seldom interact. n = 20 Yes No Partial Additional Information • 1. Does this website contain up-to-date information? 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions and the responsibilities of the administration? • b) A list of laws, Acts etc issued within the scope of its powers? • c) Reports, policies, programmes? • • d) Budget and expenditure? e) Information about procurement procedures and/or signed contracts? • f) Vacancy and employment procedures? • g) The address, telephone numbers and working hours of the institution? • h) The contact details of specific public officials? • • i) A mechanism to request and receive a response to electronic messages and requests for information? Total Score: 16/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to CRAN: 1. How does CRAN’s mandate contribute to the achievement of Vision 2030? 2. Access to the internet is increasingly regarded as a human right; who are CRAN’s main partners in working towards achieving access to the internet for all Namibians? 3. Which CRAN programmes are aimed at ensuring public awareness of the various options available for access to the internet, e.g. community networks? 4. What is CRAN’s 2018 budget for internet-related projects? n = 20 1. Is there an official designated to take and respond to information requests? Yes No • • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? • 5. Did the institution provide all of the information requested? • • 6. Does the institution provide written reasons for the refusal of information? 62 Additional Information Public Relations Officer (PRO) 2. Did the institution reply within 21 days? Did the institution disclose information about its operations, budgets, structure etc? • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 7. Partial The PRO indicated that he was out of the country.