LESOTHO

n = 20

Yes

No

3.

Did the organisation respond to the request for
information?

X

4.

Does the organisation publish their procedures for
handling information requests?

X

5.

Did the organisation provide all of the requested
information?

X

6.

Did the organisation provide written reasons for the refusal
of information?

X

7.

Did the organisation disclose information about its
operations, budgets, structure, etc.

X

8.

Did the authority provide information without questioning
the aims and motivations of the applicant?

X

9.

Did the organisation acknowledge the request for
information within 7 days?

X

Partial

Additional information

X

10. Was the information received clear and understandable?

Total score: 2/20

4. LESOTHO REVENUE AUTHORITY
CATEGORY 1: WEBSITE
www.lra.org.ls
This website is very comprehensive and contains a wealth of information about the organisation. It has interactive
features enabling users to submit feedback. The site is linked to various social media platforms (Facebook, Twitter,
Linkedin and Youtube) which contain comprehensive information and are updated frequently.
n = 20

Yes

No

Partial

Additional information

Does the website contain the following:
1.

Up-to-date information?

X

2.

A description of the organisation’s powers and structure,
as well as its functions and responsibilities?

X

3.

A list of laws, acts, etc, issued within the scope of its
powers?

X

4.

Copies of reports, policies or programmes?

X

5.

Information on budget and expenditure?

X

6.

Information about procurement procedures or signed
contracts?

X

7.

Information about vacancy and employment procedures?

X

8.

The address, telephone number, and working hours of the
organisation?

X

9.

The contact details of specific public officials?

10. A mechanism to request and receive responses to
electronic messages and requests for information?

X
X
Total score: 18/20

8

Select target paragraph3