ESWATINI n = 20 1. Is there an official designated to take and respond to information requests? Yes No Additional Information • 2. Did the institution reply within 21 days? • 3. Did the institution respond to the request for information? • 4. Does the authority publish their procedures for dealing with information requests? Partial • 5. Did the institution provide all of the information requested? • 6. Does the institution provide written reasons for the refusal of information? • 7. Did the institution disclose information about its operations, budgets, structure etc? • 8. Did the authority provide information without questioning the aims and motivations of the applicant? • 9. Did the institution acknowledge your request for information within 7 days? • 10. Was the information received clear and understandable? • Total Score: 4/20 3. Ministry of Natural Resources and Energy (MNRE) CATEGORY 1: WEBSITE www.gov.sz/index.php/ministries-departments/ministry-of-natural-resources Hosted by the government portal, the MNRE’s website has some up-to-date information in its ‘News and Events’ section. Unlike the other ministries’ websites, it does not provide the name and details of a contact person, only telephone/fax numbers and an email address. It has a section on the ministry’s values, which includes transparency. There is no mention of the designer or developer. n = 20 Yes No Partial Additional Information • 1. Does this website contain up-to-date information? 2. Does the website contain the following: • a) A description of its powers, as well as data on the organisational structure, the functions and the responsibilities of the administration? • b) A list of laws, Acts etc issued within the scope of its powers? • c) Reports, policies, programmes? d) Budget and expenditure? • e) Information about procurement procedures and/or signed contracts? • f) Vacancy and employment procedures? • • g) The address, telephone numbers and working hours of the institution? h) The contact details of specific public officials? • i) A mechanism to request and receive a response to electronic messages and requests for information? • Total Score: 8/20 13