SWAZILAND n = 20 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) Yes No The Principal Elections Officer, but all requests are handled by the chairperson, who is the most senior official s s 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) 3. Did the Institution respond to a request for information? Additional Information When the institution was contacted, the official responsible was unavailable to deal with the request s 4. Does the authority publish their procedures for dealing with information requests? s 5. Did the institution provide all of the information requested? (If partially please mark ‘No’, indicate in ‘Additional Information’ how much of the information requested was supplied) s 6. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) s 7. Did the institution disclose information about its operations, budgets, structure etc. s 8. Did the authority provide information without questioning the aims and motivations of the applicant? s 9. Did the institution acknowledge your request for information within 7 days? s The request was acknowledged on the same day, although it took a long time to be processed s 10. Was the information received clear and understandable? The official kept referring to reports which are pending and not available for public scrutiny Total Score: 10/20 Part 2: Request for oral information Oral questions asked of the EBC: 1. Does the EBC have outreach programs? 2. Does the EBC present information in the local language? 3. How does the EBC address the issue of gender inequality? 4. How does the EBC use social media to get more people to vote? n = 20 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) Yes s 3. Did the institution respond to your oral request for information? s 4. Did the person dealing with your request have a friendly and helpful attitude? s When the institution was contacted, the official responsible was unavailable to deal with the request The institution responded to oral requests, although after a long delay s 5. Did officials provide reasonable advice and assistance when seeking information? Most of the information provided could not be supported by reports as these are not published s 7. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) 8. Did the institution disclose information about its operations, budgets, structure etc. s 9. Did the institution acknowledge your request for information within 7 days? s 10. Was the information received clear and understandable? Additional Information The Principal Elections Officer, but all requests are handled by the chairperson who is the most senior official s 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) 6. Did the institution provide all of the information requested? (If partially please mark ‘No’, and indicate in ‘Additional Information’ how much of the information requested was supplied) No s Some reports were pending s It was not clear when the reports would be published Total Score: 12/20 85