ZAMBIA DETAILED FINDINGS 1. Lusaka City Coucil (LCC) CATEGORY 1: WEBSITE http://www.lcc.gov.zm/ The Lusaka City Council website has very little information. It only has a welcome message from the Mayor. Most pages still show that they are under construction. n = 20 Yes No Partial Additional Information s 1. Does this website contain up to date information? 2. Does the website contain the following: a) A description of its powers, as well as data on the organisational structure, the functions, and the responsibilities of the administration? s b) A list of laws, Acts etc. issued within the scope of its powers? s s c) Reports, policies, programs? Talks about projects but no reports or programs s d) Budget and expenditure? s e) Information about procurement procedures, signed contracts? s f) Vacancy and employment procedures? s g) The name and address, telephone number, and the working hours of the respective institution? h) The contact details of public officials? s i) A mechanism to request and receive a response to electronic messages and requests for information? s Working hours not provided Total Score: 12/20 CATEGORY 2: REQUESTS FOR INFORMATION The following questions were sent to the Lusaka City Council: 1. Is there an indication as to when our compounds will have flushable toilets and clean running water? 2. Is there information as to where we are supposed to go regarding information on garbage collection? 3. How often does the Council collect garbage in John Laing and on which days specifically? 4. How much are we, the residents, expected to pay to the Council if we want our garbage collected? n = 20 108 Yes No 1. Is there an official designated to take and respond to information requests? (Please state title of officials in ‘Additional Information’) s 2. Did the institution reply within 21 days? (If less than 7 please state in ‘Additional Information’) s 3. Did the Institution respond to a request for information? s 4. Does the authority publish their procedures for dealing with information requests? s Additional Information The Public Relations Office 5. Did the institution provide all of the information requested? (If partially please mark ‘No’, indicate in ‘Additional Information’ how much of the information requested was supplied) s The PRO referred the researcher to the WMU dept and they provided the info the researcher was looking for 6. Did the institution provide written reasons for the refusal of information? (If information was not refused, please contact institution to find out what the policy is in this regard – if they supply written reasons for refusal mark ‘Yes’) s Information was provided by phone 7. Did the institution disclose information about its operations, budgets, structure etc. s